More worried about future warranty claims and clearly frustrated with the LBS's attitude, the least they could have done was to keep me informed rather than having to discover and wonder about their actions. Friday, 11 February 2011. 2/ Put forward a claim for not being fit for purpose and go legal ? Any claim against this warranty must be made through an authorized dealer or distributor. Cannondale / Evans Cycles warranty claims This is a description of my experience claiming for a replacement bicycle frame through Evans Cycles under Cannondale's Lifetime Warranty, which is provided to the original owner of every bike they sell. In the end, whilst unfortunate, the damage to your frame is categorically not the result of … In case of any warranty claim, CMB shall provide all reasonable assistance for your claim/communications between you and the brand/manufacturer. This limited warranty applies only to the original owner of the bicycle and is not transferable to subsequent owners. A bicycle must be registered with Trek Bicycle Corporation before a warranty claim may be processed. During this painful process I have also found many similar sad stories, where Cannondale refuses to satisfy warranty claims even if a bike was used on a trainer, for example. ... whilst we have declined your warranty claim, we have offered Evans several goodwill replacement frame options at cost price. The terms and condition of warranty for any part of the bicycle/product vary for each brand/manufacturer. Please note, you will need to bring your original proof of purchase and your bike in fully assembled condition for a warranty to be submitted. The Cannondale retailer will submit a claim on your behalf to our Warranty Center who will have a chance to visually assess the situation and help you with more information. The Cannondale retailer will submit a claim on your behalf to our Warranty Center who will have a chance to visually assess the situation and help you with more information. Therefore, I’ve given my “Righty” Fork for repairs at a specialised carbon repairs shop. Therefore, I’ve given my “Righty” Fork for repairs at a specialised carbon repairs shop. Then swing arms, … Claims made outside the country of purchase may be subject to fees and additional restrictions. Please note, you will need to bring your original proof of purchase and your bike in fully assembled condition for a warranty to be submitted. For any warranty claim to be considered, the bicycle must be brought in to an Authorized Cannondale Retailer on the same continent on which the bicycle was purchased. Extremely old Cannondale lifetime warranty My aging father has finally killed his 1987 Cannondale 2.8 frame- luckily he didn't break the fork on a downhill or something but the bike has tens of thousands of miles on it and although it has been maintained very well has lived a long and full life that has come to an end. Proof of purchase is required. The same shall be available on their respective website. Cannondale Limited Warranty. Cannondale requires proof of purchase before honoring any warranty claims; All warranty claims must be submitted through an authorized Cannondale dealer; All efforts will be made to replace your accessories with the same model and color but note that in some cases an exact replacement may not be available; In addition, I’ve asked the mechanic to … With Cannondale, for example, most frames are warrantied "for the lifetime of the original owner" but "frames of Gravity, Freeride, Downhill, Dirt Jump and other ASTM Category Five Bicycles" (covering extreme jumping or downhill grades on rough trails at speeds in excess of 25 mph) have a three-year warranty. In addition, I’ve asked the mechanic to photograph the … Ask you dealer for help with trainers, the right one and the correct way to use it. 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